in a nutshell…

Costco on the Queensway

Posted by: rasilla on: January 30, 2008

A trip to Costco is always a fun way to start off the week for me.

However, having things that weigh almost 10 pounds fall on me, is not.

On my way to cash out, I passed by a display of Tide powder detergent, and realized that I needed a new box. (Yes those carefully placed displays always catch me in their trap, last time it was those bagel chips…damn those were good.)

Anyway I quickly realized that the stack was WAY too tall for me if I didn’t stand on my tip-toes. I glanced about, and found that I was unable to find anyone in the immediate vicinity to help me out. Not even a customer who was near me and not busy, and of the correct height to help me out. (It’s a Monday morning, people are either on their way home after dropping off their kids, or at work furiously typing away at their computers.) So reluctantly I stood on my tip-toes, and reached up to the top of the stack. I realized all too soon that this was a huge mistake, as these boxes were not just stacked ontop of each other, no they were placed in shallow 2inch(?) tray like boxes, in sets of two. So my first task was not only to successfully reach up and pull a box down without losing my balance, no my first task was to be able to lift the box high enough, to pull it off from the stack in the first place.

Without saying, I guess you can already guess that I almost had one of those trays, that contained two Tide Boxes, almost fall on my head. Luckily I was able to shove the entire thing back in time to avoid any loss of brain cells. I attempted once again, was successful, but only after being incredibly infuriated that I had to struggle to this extent, and cursed the fact that I am almost ridiculously stubborn in times such as this.

As I wheeled away, I look back and noticed another woman, who was only seemed about 5′2, look up at the mountain, and seem to contemplate the adventure. (I wheeled back and helped her out. Much easier seeing as the tray now only contained one box of Tide.)

Now fine, it is VERY possible that the displays at the end of the rows are not meant to be picked at, but rather they are there merely to alert the shopper that they (they store) does in fact have this item, and to alert them that it is on sale. Of course that situation isn’t a practice that is seen in play at all stores. They normally showcase things at the end of the aisle to grab the shoppers attention, and to be picked at, until there is nothing left.

So let’s just ignore that for the moment. As I waited in line to be cashed out (I was surprised there was even a line, seeing as I hardly saw anyone around..) I figured I would leave my cart for the time being, seeing as I still had a few minutes, and walked over to one of the employees who was wearing a red vest. Reason? Normally they are the ones who have some sort of special “charge”, hence the bright red vest that the others do not get to wear. So I walked up, excused myself for having inturrupted their writting of something, and told them of the situation. (I’m using “them” cause I don’t want to say the sex of the individual). I told them that they might want to look into perhaps revising the Tide display seeing as I had great trouble extracting a box of Tide from it. (I completely forgot to mention, but I am 5′5, or rather I was 5′5 with my Nike Runner’s on.) I told them that it isn’t quite the pleasant event to have nearly 10 pounds dropped on my head, just cause I wanted to buy an item that I was enticed by.

Their response? Talk into walkie-talkie, contact merchanizing. Turn back on me, and continue talking. Then turn back to me, and continue writing whatever they were before I had talked to them. WHat? I was so confused, that I just said thanks, and walked away to my cart. (The cashier was still working on getting money from the person in front of me!) I was shocked. I mean, sure if the case had been that I was wrong, that these displays aren’t there for me to pick at, the individual still should have apologized and explained that they weren’t really there for me to pick at, but that they would have someone look into the matter anyway just in case. No. Nothing. I got nothing. I got someone who didn’t have the balls to face me again, and tell me that a) I was being annoying or b) it was their bad, and they would rectify the situation immediately. (Opps I said Balls. Oh well.)

As I was pushing my cart out, I heard a young adult cry out in anger.

“THAT THING IS THE EQUIVALENT OF A FAT BABY! HAD THAT FALLEN ON MY HEAD I WOULD SUE THESE IDIOTS!”

Oh girlfiend, you have no idea how much I wish you had.

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